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There is a service notice on canon.ca. Have a look.

本文发表在 rolia.net 枫下论坛This Service Notice will update Canon Canada Inc.’s previous CCD Image Sensor Advisory, dated October 6, 2005.



It has come to our attention that the vendor-supplied CCD image sensor used in certain Canon digital cameras and digital video camcorders may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in the United States, we have determined that it may occur if the product is exposed to hot and humid environments.

Notice of Additional Affected Products:
As a result of our continuing investigation of this malfunction, we have determined that the 11 models listed below, in addition to the 16 models listed in our Service Notice concerning this malfunction, dated October 6, 2005, may be affected.

Affected products:

- Camcorders: ZR60, ZR65 MC, ZR70 MC, ZR80, ZR85, ZR90, ELURA 40 MC, ELURA 50
- Digital Cameras A60, A70, A75, A300, A310, S230, SD100, SD110, A40(*), A80(*), A85(*), A95(*), S1 IS(*), S60(*), S200(*), S330(*), S400(*), S410(*), S500(*)

*Models added as of Oct.31, 2006

Malfunction:
It has been confirmed that the connecting parts of the internal wiring of the CCD used in affected products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image.

Canon's Response:
Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor.

Canadian residents are kindly directed to contact the Canon Customer Information Centre for further assistance at 1-800-OK CANON. Support hours are Monday thru Friday - 9:00 AM to 8:00 PM (EST). Alternatively, if electronic support is preferred, please send your email using the Contact Us tab above.

This information is for residents of Canada only. If you do not reside in Canada, please contact the Canon Customer Support Center in your region.



We sincerely apologize for any inconvenience caused by this issue, and appreciate your understanding in this matter. Thank you for your support and patronage of Canon products.更多精彩文章及讨论,请光临枫下论坛 rolia.net
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Replies, comments and Discussions:

  • 枫下家园 / 家用电器 / 请问:Canon PowerShot7.0装上电池后打开开关,液晶屏幕不显示,要等一段时间才正常,最近等待时间越来越长,是啥原因?Toronto哪有Canon维修部?
    • There is a service notice on canon.ca. Have a look.
      本文发表在 rolia.net 枫下论坛This Service Notice will update Canon Canada Inc.’s previous CCD Image Sensor Advisory, dated October 6, 2005.



      It has come to our attention that the vendor-supplied CCD image sensor used in certain Canon digital cameras and digital video camcorders may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in the United States, we have determined that it may occur if the product is exposed to hot and humid environments.

      Notice of Additional Affected Products:
      As a result of our continuing investigation of this malfunction, we have determined that the 11 models listed below, in addition to the 16 models listed in our Service Notice concerning this malfunction, dated October 6, 2005, may be affected.

      Affected products:

      - Camcorders: ZR60, ZR65 MC, ZR70 MC, ZR80, ZR85, ZR90, ELURA 40 MC, ELURA 50
      - Digital Cameras A60, A70, A75, A300, A310, S230, SD100, SD110, A40(*), A80(*), A85(*), A95(*), S1 IS(*), S60(*), S200(*), S330(*), S400(*), S410(*), S500(*)

      *Models added as of Oct.31, 2006

      Malfunction:
      It has been confirmed that the connecting parts of the internal wiring of the CCD used in affected products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image.

      Canon's Response:
      Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor.

      Canadian residents are kindly directed to contact the Canon Customer Information Centre for further assistance at 1-800-OK CANON. Support hours are Monday thru Friday - 9:00 AM to 8:00 PM (EST). Alternatively, if electronic support is preferred, please send your email using the Contact Us tab above.

      This information is for residents of Canada only. If you do not reside in Canada, please contact the Canon Customer Support Center in your region.



      We sincerely apologize for any inconvenience caused by this issue, and appreciate your understanding in this matter. Thank you for your support and patronage of Canon products.更多精彩文章及讨论,请光临枫下论坛 rolia.net